我们的 exclusive service program featuring complimentary factory scheduled maintenance. Imagine effective and efficient-running equipment at a lower cost of ownership for the first 3 years/2000小时.
作为原始设备制造商, our commitment is to deliver durable parts and reliable service in a timely manner to ensure your machine’s performance is never compromised.
小松 CARE comes standard on all eligible Tier 4 Construction Equipment
When you own and operate a piece of 小松 Tier 4 construction equipment, 你可以期待的不仅仅是高科技, 勤奋工作的sunbet手机版. You can also expect a strong commitment from 小松 and your 小松 distributor to deliver an ownership experience that’s second to none. We call it 小松 CARE — a complete service and advanced product support solution that 小松 and our distributors provide to our customers for the life of the machine.
小松 CARE features our exclusive Complimentary Scheduled Maintenance program: Eligible 小松 Tier 4 construction machine comes standard with factory scheduled maintenance for the first 3 years/2,000小时. Complimentary 小松 Diesel Particulate Filter exchange and SCR maintenance service for the first 5 years/ 9000小时 are also included under 小松 CARE.
小松 is the first construction equipment manufacturer offering this kind of complimentary maintenance program that adds value to your Tier 4 equipment investment. 您可以依靠小松CARE:
- Ensure that proper maintenance is performed by factory-certified technicians with OEM parts
- Increase resale value with detailed maintenance records and transferable program benefits
- Ensure every new 小松 Tier 4 construction machine is covered.
所有小松sunbet手机版都配有KOMTRAX, our advanced remote monitoring data system that provides access to specific machine data via the internet.
KOMTRAX works with 小松 CARE to notify you and your local 小松 distributor when a machine is due for service. This helps keep equipment in peak operating condition and enables you to monitor and manage your fleet.
Eligible new 小松 Tier 4 construction machines are covered
The 小松 CARE program covers all new eligible 小松 Tier 4 construction equipment, 是否租来的, 租赁或购买. For the first 3 years or 2,000小时, whichever comes first, you'll receive:
- Regular service at 500, 1,000, 1,500 and 2,000-hour intervals and 250 hours if applicable.
- A 50-point inspection by factory-trained certified technicians at each scheduled interval
- 小松 Dealer Support: Labor from factory-trained certified technicians.
- 小松 Lubricants: our range of 小松 Genuine Lubricants incorporates a specially formulated additive package which provides superior protection for 小松 equipment.
服务 will be performed by an authorized 小松 distributor and only 小松 genuine fluids* and OEM parts will be used.
KOWA Oil Analysis: 小松 Oil Wear Analysis (KOWA) Sampling
- Detect contaminant problems by identifying deposits in your lubricants.
小松 CARE services are available from every authorized 小松 distributor anywhere in the US and Canada.
* Coolant exchanged at 24 months (if not expired by hours), 空气过滤器, 腰带, valve adjustments and accumulators are not covered under this program.
Complimentary 小松 Diesel Particulate Filter (KDPF) exchanges are included.
Eligible 小松 Tier 4 construction equipment comes with 2 complimentary KDPF exchange units for the first 5 years / unlimited hours. The suggested KDPF maintenance service intervals are at 4,500 hours and 9,000小时.
- Exchanges can occur at regular planned service intervals or at 2 unplanned times (pre-authorization required)
- Removal and Installation performed by factory trained certified technicians to ensure the work is done to OEM standards.
Complimentary 小松 Selective Catalytic Reduction (SCR) System Maintenance is also included.
Eligible 小松 Tier 4 construction equipment comes with 2 complimentary SCR System maintenance services for the first 5 years / unlimited hours. The suggested SCR System maintenance service intervals are at 4,500 hours and 9,000小时.
The goal of an SCR system is to reduce levels of nitrogen oxides (NOx) emitted from the engine that are harmful to our health and the environment. SCR处理发动机下游的废气. Small quantities of diesel emission fluid (DEF) are injected into the exhaust stream and when mixed with the NOx, changes into a harmless nitrogen and water mixture.
小松CARE维护结束后, an extended maintenance program can be added to continue servicing of your machine. 详情请咨询您当地的经销商.